Purchased the stove brand new in Oct of this year. I'm pretty pleased with the stove, however I have a few concerns. The stove is in my basement (1500sqft), it is a walk-out. It's not finished (studded/insulated where the studs are, with concrete walls not insulated yet). There are some large windows but other than that it is wide open. The floor is still unfinished also. My concern is I feel like it isn't putting enough heat out. Getting the room over 70-73 is almost impossible when it is below 35 outside. I have contacted Fred (who has been great)at Englander and we've changed the settings to "A" mode with little difference, today we set it at "C" mode. I will try it tonight and see if that changes anything. I just found this site and scrolled through some of the posts. I see that some have higher heat flow on lower fan settings. I have to run mine on 7-9 (heat) and 9 (fan) to get the room to stated above temps. I haven't ever ran it on the lower settings but will try that tonight. I also was getting "clinkers" on the plate and the glass was sooting after 3-6 hours of burning. Most of this was before we changed the settings, it got better. I think the stove should heat the basement up, even though it is not fully insulated. The house is 1 1/2 years old so drafts aren't a problem. Any suggestions/help would be great. I don't want to sound as if Fred isn't helping Mike...I just want to get some other pellet burners opinions. Thanks
Eric
Eric