I recently bought a used Enviro EF3 insert. I don't know exactly how old it is, I bought it from an elderly couple, when I asked how old it is, she just said they've had it for years. It is in great shape, except I don't think they ever read the manual. For instance, she pointed to the damper and said they never used it, then pointed to the exchange tube cleaner knob and said it was another damper and they never used it either. Also, the T-pipe in the back had the cap at the bottom siliconed on, there was no way to empty it, it blew black soot everywhere when I first turned it on. She said the blower motor didn't work, but one tap with the butt end of a hammer and it it freed up and works fine, except it seems to be stuck on high(?) speed.
I am mentioning all of this just in case it may have something to do with the problem I'm having.
I cleaned it up, vacuumed it out real well. I start it up like the instructions say. Turn on auger to 12 o'clock position. Barely open the damper, 3/8" I think it said. Then hit the start button. For the first few minutes, it is dropping pellets, so by the time it starts to ignite there's quite a few pellets in the burn pot and it starts off with a good flame. Eventually it dies down. I turn the auger all the way up and it will get a bigger flame, but eventually dies down. It has a green light that flashes every time the auger turns and I can see the pellets moving when the green light flashes, so I know the auger is turning every time it flashes. However, it may only drop pellets once out of every 3 or 4 turns of the auger. It seems like the auger isn't dropping pellets fast enough to maintain a high flame. I have tried adjusting the damper every way possible, nothing seems to make any difference. At first I thought it may be quality of the pellets, but they burn fine in my Comfortbilt.
Is this just the norm for this stove or is there something I can do to correct this?
I am mentioning all of this just in case it may have something to do with the problem I'm having.
I cleaned it up, vacuumed it out real well. I start it up like the instructions say. Turn on auger to 12 o'clock position. Barely open the damper, 3/8" I think it said. Then hit the start button. For the first few minutes, it is dropping pellets, so by the time it starts to ignite there's quite a few pellets in the burn pot and it starts off with a good flame. Eventually it dies down. I turn the auger all the way up and it will get a bigger flame, but eventually dies down. It has a green light that flashes every time the auger turns and I can see the pellets moving when the green light flashes, so I know the auger is turning every time it flashes. However, it may only drop pellets once out of every 3 or 4 turns of the auger. It seems like the auger isn't dropping pellets fast enough to maintain a high flame. I have tried adjusting the damper every way possible, nothing seems to make any difference. At first I thought it may be quality of the pellets, but they burn fine in my Comfortbilt.
Is this just the norm for this stove or is there something I can do to correct this?