Hi! I have an older Enviro M55 that came with the house I just bought. It isn’t located in the basement, and I have been using it to heat the entire house. I burn it on #1 with premium pellets, but for the past few days, it has been burning out and flashing #3. I also have a black ash arc on the door. I have tried to adjust the feed and combustion air trim, but it doesn’t seem to be letting me to do so. Can I not burn on heat level 1?