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tecster

New Member
Oct 22, 2014
14
Connecticut
Good evening folks!

Rookie here, purchased a home last year it's a 1083sq ft cape, I purchased a used Napoleon NPS40 stove from a good friend. This is my first time ever operating a pellet stove, I was told by the previous owner that he always used fire gel to start it... to me that sucks. I don't want to have to open it up every time - I'm lazy! I decided to try the "auto start" feature. The directions state to turn the stove to "Optimal Settings" and then push the start button, well I attempted that cycle about 3 times and the fire pot started over flowing. The only way I've been able to get this stove to start, is with this fire gel....

Any suggestions? I know NOTHING about these stoves... or about pellet stoves in general! Bare with me :( thanks!

By the way, those looking for pellets in the CT area - I got Green Supreme's $249/ton from TSC in Enfield.
 
First, Welcome aboard. It would appear the previous owner (your friend if this was his stove) also disliked manually starting a stove with a broken auto start. Have you asked him if this feature ever worked for him? Could be a bad igniter or dirty stove. Find a manual and read up. I'm sure someone will chime in who is familiar with that model.
 
The other issue I'm having is with the fire pot over flowing even when I can get her burning good, I'm not sure if it's because of poor pellet quality or just how the stove is manufactured.
 
Green Supremes are a poor pellet. They really stink in my opinion but should still burn. I would start by describing your complete setup with detailed venting information and also the maintenance history so that people that know your stove can advise.
 
Good friends don't sell good friends bad stoves ...............
 
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Starting with the manual is a good starting point. I believe that stove has an auger feed dial and also a manual damper. If you have over feed of pellets I would start with a couple things. Make sure your vent channels are clean in the stove and burn pot clean. Trim your auger feed back , it may be turned up all the way, try level 2 or 3. Make sure your damper isn't shut , open it up to start with.
 
Rookie moves all the way around...

Feed was turned up too high, and I had no idea this thing had a manual damper. For those who said Green Supreme was junk pellets, what would you suggest and how do you go about selecting quality properly priced pellets? I also spoke to my friend about the whole auto start, reason he never used it was because it took too long.

Sunday I went through and completely cleaned the stove, vacuumed it out and scraped off all the junk. She's clean as a whistle, should be ready to burn hot in the next few days when the temps drop.
 
Welcome! There is a learning curve you will experience but people here will head you off in the right direction. Good Luck!

Read up, Re-read, and read some more. Also ask questions if you have any but many you will answer yourself reading. Use the search bar and type in your questions or topic. Don't reinvent the wheel and make it harder on yourself. I continue to read and experiment with my stove. A lot of trial and error. It takes a lot of time, thought, and reading to begin to digest all of the good info here. After that you are only beginning your pellet journey.
 
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