I am having an issue with my accentra insert burning Hamer Pellets. The Pellets burn very slow, and the ash solidifies at the edge of the burnpot, making a dam holding back the burning pellets and eventually they start to overflow. This causes the holes in the burnpot to get blocked and the flame to get lazy. I have turned the feed rate down to almost 1 and this still happens. I have been running at Room temp. Is there a way to manually add more combustion air? The Feed rate adjustment doesn't seem to be slowing down the amount of pellets with the lower settings, Do I need to run on Stove temp?
It runs fine when the temp isn't so low, but it has been getting into the teens every night.
It runs fine when the temp isn't so low, but it has been getting into the teens every night.