I talked with the place in Casper, Wyoming, where I bought my Harman Accentra Pellet. They have had so much trouble over the past years with both Harman products and the manufacturer that they are no longer selling Harman. I understand- comepletely! I will buy another brand when I build again. I am not sure which right now, but I know what it will NOT be! This store has gone to Quadra-Fire, I believe. Not sure, but think that is what she told me. For me, the quality of the stove, the rudeness of Harman (not the dealer), and the cost of using a pellet has not justified another pellet. With the electrical cost of the motor/blower, the cost of the pellets, I used the Cove Heating for a couple months, without the pellet stove. The cost difference was not worth it. (our cost for electric is $0.18). 2,000# of pellets is $185-200. Adding 30 bags of pellets a month or more, as I am home all day is not worth the cost of pellets, the gas to go 30 miles to get them, and the hassle of loading/cleaning/unit not working. I hope the next house has a fireplace/gas stove just for fun, not for a way of life! Boy, have these last few years with Harman changed me!! Beware!!