Hello
I just replaced my troublesome 12 year old Kozi model with a Harman P43 and have encountered an interesting problem. Twice during the first month of operation, while operating the unit in automatic mode, the ignition sparked a fireball and very loud bang and resulted in soot and smoke entering the house from around the door as it was displaced by the overpressure. The dealer has been great and arrived within an hour of the second event.
They think it may be the ignitor not starting the pellets quick enough and that too many pellets are in the pot when it eventually does start. I have searched and cannot find anyone who has experieinced a similiar problem and would like to have the thoughts of others who are more familiar with the Harman stove.
The dealer will be replacing the ignitor and I am using the stove in manual mode until then.
Any advice or thoughts on the matter is very welcome.
I just replaced my troublesome 12 year old Kozi model with a Harman P43 and have encountered an interesting problem. Twice during the first month of operation, while operating the unit in automatic mode, the ignition sparked a fireball and very loud bang and resulted in soot and smoke entering the house from around the door as it was displaced by the overpressure. The dealer has been great and arrived within an hour of the second event.
They think it may be the ignitor not starting the pellets quick enough and that too many pellets are in the pot when it eventually does start. I have searched and cannot find anyone who has experieinced a similiar problem and would like to have the thoughts of others who are more familiar with the Harman stove.
The dealer will be replacing the ignitor and I am using the stove in manual mode until then.
Any advice or thoughts on the matter is very welcome.