sorry guys but i am back after getting the auger fixed wasn't the motor pellets still gather in the bottom of burn pot.Is this normal? i find if i turn temp on bust(room) pellets feeder on 6 all my pellets stay at the bottom and they just get higher and higher till there is no room at top and now every 3 to 4 hours the burn ash sits there and i have to scrap it out or i should say push it out meself.Normal or not/THANKING EVERYONE