One of my little ones put there hand on the glass and got a little burn. I feel awful I have a huge hearth gate with a automatic close I know it's my fault I must of not closed it all the way. I'm feeling pretty terrible about it. It left her hand print I wiped it down and it looks like it's gone but when it's wet and about to dry you can still see it. Just seeing if there's away to clean it off or is it permant? I turned off the stove immediately and haven't turned it on since. Thanks for your input. Also, if your wondering the littles ones hand is just red with a small blister she was ready to run around and was back to herself in no time.