Many of you helped me decide on my new saw, a Husqvarna 550XP. I'm posting to relate my experience with this saw and to help anyone who experienced similar things gets proper recourse.
The short version is I purchased a Husqvarna 550XP and after a few hours it would not start. Took it back to the dealer. The piston was scored. I got a new saw. This happened to THREE saws. Thankfully I have a good dealer and I used Husqvarna's fuel, so I didn't have issues replacing the saws, but needless to say this got old. The final replacement took a month, in which time I think Husqvarna found they had an issue in manufacturing these saws. Crankcase bolts were over torqued and stripped, so after a few hours the bolt rattled loose, air got in where it shouldn’t, the saws ran too lean and scored the piston. Two of the saws had a 2014 serial number, one was 2015.
The most recent saw has run considerably longer than the others. I've cut more firewood than I need just to make sure it doesn't experience the same early mortality. So far so good. I am really impressed with the power of this saw. I mostly work with wood under 12” diameter and it really rips through that stuff. I love the light weight also.
I've seen a few others on this forum and other websites that had the same issue. If you have a similar cc Husqvarna from 2014-15 and haven't had problems, you still might want to ask your dealer about it.
While this was a frustrating experience, I can say that Husqvarna does stand behind their equipment. Hopefully I’ve got “the one” now and will have many happy years.
The short version is I purchased a Husqvarna 550XP and after a few hours it would not start. Took it back to the dealer. The piston was scored. I got a new saw. This happened to THREE saws. Thankfully I have a good dealer and I used Husqvarna's fuel, so I didn't have issues replacing the saws, but needless to say this got old. The final replacement took a month, in which time I think Husqvarna found they had an issue in manufacturing these saws. Crankcase bolts were over torqued and stripped, so after a few hours the bolt rattled loose, air got in where it shouldn’t, the saws ran too lean and scored the piston. Two of the saws had a 2014 serial number, one was 2015.
The most recent saw has run considerably longer than the others. I've cut more firewood than I need just to make sure it doesn't experience the same early mortality. So far so good. I am really impressed with the power of this saw. I mostly work with wood under 12” diameter and it really rips through that stuff. I love the light weight also.
I've seen a few others on this forum and other websites that had the same issue. If you have a similar cc Husqvarna from 2014-15 and haven't had problems, you still might want to ask your dealer about it.
While this was a frustrating experience, I can say that Husqvarna does stand behind their equipment. Hopefully I’ve got “the one” now and will have many happy years.
