My head is spinning. We are looking to replace our Englander which we LOVE and we LOVE the customer service but we have found over the years there are a few things we do not enjoy about their stoves. 1. no ash pan which makes cleaning very difficult as you have to let the stove cool before emptying the ash out. We cant do that because its our only heat source. 2. the hopper is small 3. it rips through pellets. We have a Thelin and we get 24hrs from a 40 lb bag. The Englander gives us about 12-14hrs. That is a much higher pellet consumptions. SO... With those things being said we are looking for a stove that will cover the three things above but also has the same customer service as EnglandSW. Any help you can offer I would appreciate it. I posted last year but I got some suggestions that were way out of our budget. We can not afford $3000+ for a stove. I am looking for suggestions in the 2,500 and under price range. Thank you!