Evening,
My wife and I bought a house with a 1200 Classic Bay stand alone in the basement. The month I have owned this house I have did nothing but troubleshoot this stove, at first it was shutdowns continuously. It would run and then shutdown so I replaced the thermocouple. Then the stove still would not operate. I had a maintenance guy from a chimney service in CT, come out. He unplugged and plugged the machine a few times to the wall and then said I had two wires crossed on the thermocouple, so he switched them and called it good after it operated normally for him for about 30 minutes. My pellets fill up the burn pot, quickly, after four hours it’s full of black pellets to the rim. I have cleaned the exhaust blower out and it was filthy and cleaned the fire pot like a crazy person continuously, can anyone help? Any advice is appreciated. I’m defining insanity daily it seems. I have read the tech manual cover to cover as well, I have it on my phone. I do not know how old the stove, that’s my only thing. I have attached pictures of my problem and the pellets I burn.
My wife and I bought a house with a 1200 Classic Bay stand alone in the basement. The month I have owned this house I have did nothing but troubleshoot this stove, at first it was shutdowns continuously. It would run and then shutdown so I replaced the thermocouple. Then the stove still would not operate. I had a maintenance guy from a chimney service in CT, come out. He unplugged and plugged the machine a few times to the wall and then said I had two wires crossed on the thermocouple, so he switched them and called it good after it operated normally for him for about 30 minutes. My pellets fill up the burn pot, quickly, after four hours it’s full of black pellets to the rim. I have cleaned the exhaust blower out and it was filthy and cleaned the fire pot like a crazy person continuously, can anyone help? Any advice is appreciated. I’m defining insanity daily it seems. I have read the tech manual cover to cover as well, I have it on my phone. I do not know how old the stove, that’s my only thing. I have attached pictures of my problem and the pellets I burn.