Did I just get a bad batch, or is everyone getting 1 to 1 1/2 inch long pellets? My auger has to "cut" the pellets, creating a lot of dust inside the firebox...
ThePhotoHound said:Did I just get a bad batch, or is everyone getting 1 to 1 1/2 inch long pellets? My auger has to "cut" the pellets, creating a lot of dust inside the firebox...
bclmread said:Enviro support confirmed that my throughput problem is due to pellet size.
Dougsey said:bclmread said:Enviro support confirmed that my throughput problem is due to pellet size.
I think this is where Harman's Room Temp mode really shines. It will feed however much (or little) it takes to maintain the temp you have set it at.
Pellet size and quality are not an issue.
bclmread said:PhotoHound - I have sent you a private email...I am having a similar problem.
I have the same pellets. First ton was fine, second ton (different bag - "Green Supreme") is very problematic.
My Enviro Empress is allowing about half the through-put. On my first ton, I could get the room where my stove is up to 85 degrees, on a 10 degree outside night. I would burn a bag a night. Now I can't even get to 75 degrees when its 35 degrees out. Barely half a bag is used all night
I have burned a bag of Cubex (much smaller pellet) and get great flame. The pellets are much smaller, and the amount in the burn pot was noticably more.
Enviro support confirmed that my throughput problem is due to pellet size.
I have about 3000 pounds of these "Green Supreme" pellets left...arggg!
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