So I had a Harman Accentra Pellet Insert installed on Saturday in our fireplace. I am brand new to all of this and as many times as I asked questions when they were here, I still find myself confused and with more questions.
So far the stove is doing a nice job with warming up the house, but I have already burned through 4 bags of pellets. They told me I should only have to clean the ash tray once a week, but it already seems to be full. Just wondering how I can empty it? Do I need to shut the stove off so it can cool? I asked about cleaning it when they were here, but didn't get a great answer.
I have it set to burn in Stove Temperature mode. I had the feed rate set to 4, but tried lowering it today.
Any tips would be appreciated.
Thanks!
So far the stove is doing a nice job with warming up the house, but I have already burned through 4 bags of pellets. They told me I should only have to clean the ash tray once a week, but it already seems to be full. Just wondering how I can empty it? Do I need to shut the stove off so it can cool? I asked about cleaning it when they were here, but didn't get a great answer.
I have it set to burn in Stove Temperature mode. I had the feed rate set to 4, but tried lowering it today.
Any tips would be appreciated.
Thanks!