It has been one year since I first started my stove. I have burnt well over a ton of pellets. The second half of last year was very mild, and I did not burn too much. The first half of this year has been fairly cold and I have burned more than last year by far. The only problem that I have experienced was this past week, when she would not fire up four different times. Upon inspection I discovered that my upper auger jammed. `I just turned the auger from the motor end and I quickly felt it free up. Hit start and that was it she ran fine. I am extremely satisfied with England Stove and burning pellets, and more important than that, my wife likes it! She asks to put the stove on sooner than I do some days. I love reading these forums because the information/jokes/help that is offered up is priceless. Thanks, Bill with a beautiful, warm and happy wife!