Pellet furnace newbie needs help

[Pelhambrewer]

Hi gang. I am a very frustrated user of a Magnum 6500 pellet furnace. Since the recent string of cold weather in NH i can't get the house temperature above 64 degs in the house. I did have the unit connected to a thermostat but i disconnected it, put the jumper back on the circuit board and tried to run the unit manually. I have been running the unit in the highest setting, going thru 3-4 bags a day and the temp of the house is 64 degs when i wake up in the morning.
I am new at using this type of heating but i have to assume that i should be getting a house temp of more then 63-64 degs? My house is not very large, around 2000 sq ft., i would think the unit should be adequate provide sufficient heat.
the basement where the unit is located gets warm to mid 70's. There is little air flow coming out of the registers (particularly as compared to air flow when running my oil furnace).

My dealer, is new at selling furnace units and unfortunatley can offer little help. Trying to get a hold of the tech help at Amercian Energy is all but impossible.


I am not sure what other information i can offer in to the forum members to help diagnose the problem. Any help would be appreicated.

Thanks in advance
Shawn

 

[j00fek]

post this in the boiler forum

https://www.hearth.com/econtent/index.php/forums/viewforum/21/

 

[kinsmanstoves]

What is the approx. year built and is it insulated with good windows?
What is the size of the unit and the blower cfm?
What is the diameter size and length of your duct work and the temps at the registers?
What is the temp outside?
Can you post some pictures?


I will think of a few more things so give me time.

Eric

 

[hossthehermit]

Not familiar w/ your brand. However, I installed mine this summer, played with it some before it got cold, last 2-3 days have been the real test, and running on a setting of 2, it's driving me out of the house. When I first started with it, seemed to burn a lot of pellets, not a lot of heat. I'm vented into a lined masonry chimney, had to cut the combustion air waaaayyyyyy back, all my heat was going out the chimney. A lot less pellets now, a lot more heat. Hope this helps, I'm sure somebody will jump in and say, "Gotta put your stove where you spend the most time"