Not sure if this is normal for a insert or not, but our Whitfield Profile 30 Ins when you run it on medium or high the pellet hopper seams to get really warm. It is just in the front of it were the heat exchanger tubes run under it. It looks like it has a heat shield between the hopper and the steel plate on the main stove. It gets hot enough that I can not put my hand on the hopper bin plate right there. I would say about 110 to 120 degrees is what the plate is runing at in the hopper. Since i am fairly new to pellet stoves this might just be a normal thing, just really wanted to make sure dont want a hopper fire!!
Thanks
Thanks