Does anyone have any issues with their pellet stove tunneling straight down to the auger? I have a USSC 6039 and the pellets tunnel straight down leaving everything on the sides. I have tried furniture polish which helped a little, wiped with damp cloth and out talc powder down. Not sure what else to do?? We can only leave the house for a few hours when it's cold or it goes out and has 3/4 of an auger full once you move the pellets back.