Good morning I am at the office and my wife just called me and this is second time its happend for her so I am not sure if its a stove problem or my better halfs problem. The stove was working when i left it looked like it was shutting down I had it in room temp mode. When my wife got up she said it was cold and the furnace came on and I have that set way back. She turned the temp up in the room temp mode and nothing happened and then she got 5 blinks of the lights which means it won't ignite.
She called me and I told her I would call the dealer and for her to pull the plug out for a minute plug it back in and start it in stove mode. It did start in that mode. I called the dealer and he said most times they find the the burn pot air holes are clogged and thats why it won't ignite. I told him I scrape it everyday. He also said there could be a 5 degree swing in the temp and maybe she did not turn temp up high enough but was puzzled why the lights blinked. He said if it happens again they will have to come out and test the stove, the stove is new . I guess I will clean the stove tomorrow. I had cleaned it good about 10 days ago. What puzzles me is it never happens when I am home
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Anyone have any other ideas what could be going on.
Thanks,
ed
She called me and I told her I would call the dealer and for her to pull the plug out for a minute plug it back in and start it in stove mode. It did start in that mode. I called the dealer and he said most times they find the the burn pot air holes are clogged and thats why it won't ignite. I told him I scrape it everyday. He also said there could be a 5 degree swing in the temp and maybe she did not turn temp up high enough but was puzzled why the lights blinked. He said if it happens again they will have to come out and test the stove, the stove is new . I guess I will clean the stove tomorrow. I had cleaned it good about 10 days ago. What puzzles me is it never happens when I am home

Anyone have any other ideas what could be going on.
Thanks,
ed