Problems lighting my Vermont Casting Stardance direct vent propane stove

scottsnew1

New Member
Jun 30, 2020
2
South Range, Wisconsin
I have a 2019 Vermont Castings Stardance propane stove I just installed 6 months ago. A few days ago I wanted to show what the flame on my stove looked like to a friend who was visiting, and it would not light! The gas is turned on, I have the power switch on, I turned the valve from off to pilot, I press the Piezoelectric igniter, and I get a spark, but even if I push it 50 times it will spark every time, but it will not light the pilot. I have tried several times in the last 3-4 days, and nothing. It is still under warranty, but I wanted to check here first to see if anyone has any ideas for me before I call them. I really shouldn't be having problems on a new stove!
 

49er

Member
Jan 10, 2011
72
Los Gatos, CA
I have a 2019 Vermont Castings Stardance propane stove I just installed 6 months ago. A few days ago I wanted to show what the flame on my stove looked like to a friend who was visiting, and it would not light! The gas is turned on, I have the power switch on, I turned the valve from off to pilot, I press the Piezoelectric igniter, and I get a spark, but even if I push it 50 times it will spark every time, but it will not light the pilot. I have tried several times in the last 3-4 days, and nothing. It is still under warranty, but I wanted to check here first to see if anyone has any ideas for me before I call them. I really shouldn't be having problems on a new stove!
This is might be a dumb question but when you turned the valve to pilot did you then press and hold it in while you were pushing on the ignitor?
 

DAKSY

Patriot Guard Rider Moderator
Staff member
Take the glass off, & press the knob while it's in the PILOT position.
***Do NOT hit the Piezo!***
Can you hear or smell gas coming thru the pilot hood?