I just bought a house with a pellet stove already installed. I have been running it fine for a few days, but yesterday we had a problem. I was in the garage and our smoke alarm sounded. I ran upstairs and the stove has a little bit of smoke coming out of the vent on the top. I looked inside and it appeared the insulation was burning a little bit in one spot. No flame, just an orange glow like a cigarette. I think that maybe we had the fire too big and too hot? Anyway, after consulting the owner's manual and searching the web, I can't find any cause for this other than my own newbie guess. Is that the problem? Or do we have a defective stove?
Today I wanted to run the stove and keep the fire small and see if the problem repeated itself, but the auger will not feed pellets. The digital control panel starts up normally, the fans turn on, but no pellets. After a few minutes it shuts down and the on/off button flashes.
I called a local servicer but they cannot come out until next week. Any ideas?
Today I wanted to run the stove and keep the fire small and see if the problem repeated itself, but the auger will not feed pellets. The digital control panel starts up normally, the fans turn on, but no pellets. After a few minutes it shuts down and the on/off button flashes.
I called a local servicer but they cannot come out until next week. Any ideas?