Quad Castile- help me out here....

[Beetle-Kill]

Here's the scenario- the stove is in a mobile home I have rented out to folks on hard times, and now I'm selling it to a recent divorcee. The stove is the primary heater and has done a wonderful job, but isn't working right now. I have to get this thing functional in the next week. Of course, I can't find the manual, so I'm having difficulty remembering the basic start-up procedures. The current scenario- plug it in, fan noise is audible (not blower), hit the re-set button-nothing. Hold re-set for 30 seconds-nothing. Then any combination you can think of- nothing. What did I forget?
Everything is clean, no exhaust obstructions, hopper is clean, no fines in the auger that a shop vac. couldn't get out. Auger cannot be turned by hand, but I don't know if that's normal or not. I removed the rear right side plate and "re-set" the snap discs, really didn't notice anything when I did this. Plugged it back in and tried again, failed to work. The control housing blinks 3 times, and again after a few seconds. What direction should I be pointed at to fix this thing before I yank it and haul it 60 miles for a Pro-service? The authorized dealers won't come here, too far they say. Thanks in advance, JB

 

[pip3398]

Ok, first thing to check is thermostat turned up and stove calling for heat? This should make stove feed for 1 minute and turn igniter on. Should be a red call light somewhere ( not the one in control box). If no call light check over thermostat and wire.
If that is working, you must make vacuum to feed pellets. Vacuum switch senses this and will interrupt the power to the feed motor if it is not closing. It has to have pellets in the hopper create enough vacuum to close switch. You can jumper the wires that go to the vacuum switch to test this. The other thing that interrupts power to the feed motor is the #2 snap disc which can also be jumpered. If jumpering these does not get it to feed and thermostat is working pull auger motor and hook up direct power to test. If it works and doesnt with #2 and vacuum switch jumped it would be control box itself. This is the entire circuit.

Good luck
Rich

 

[Beetle-Kill]

Thanks Rich, I'll go through it after work and report back. Thanks again. JB

 

[Beetle-Kill]

Done deal and working fine, thanks again Rich. The #2 snap disc seems temper mental , so it gets replaced. Everything else checked out OK though the auger made an interesting "gear/ratchet" sound until was full of pellets. Went quiet after about 30 min. and operated as it should. Lack of use could be the cause, but I'll see how it goes over the next few weeks. I really enjoyed the little swirl of flame in the stove, had forgotten that. Thanks, JB