Hope this is the correct forum, if not please let me know.
The very short question is what is written above. We had very little heat coming from Buck Stove/Insert 21 last year. After reading many different sources it seems as if we need a block off plate. Two different chimney sweeps we called for appointments said they had no idea what we were talking about.
This was an old pre-fab fireplace and our installer dropped a flexible pipe down the already existing pipe, installed the insert, screwed steel facing around the insert. It never burned as hot as we expected. After many phone calls to installer, they told us it was probably the wood we were using. Last January it was 47* outside and 61* inside; 10 feet away from the stove.
Any suggestions would be deeply appreciated.
The very short question is what is written above. We had very little heat coming from Buck Stove/Insert 21 last year. After reading many different sources it seems as if we need a block off plate. Two different chimney sweeps we called for appointments said they had no idea what we were talking about.
This was an old pre-fab fireplace and our installer dropped a flexible pipe down the already existing pipe, installed the insert, screwed steel facing around the insert. It never burned as hot as we expected. After many phone calls to installer, they told us it was probably the wood we were using. Last January it was 47* outside and 61* inside; 10 feet away from the stove.
Any suggestions would be deeply appreciated.