I installed this stove last Thanksgiving, I have learned a lot from this forum with some valuable information pertaining to cutting the glass gasket, advanced settings, OAK, cleaning and more, I feel successful with heat output however one problem I cannot seem to resolve is the burnpot fills with ash and up the rear corner, after a a while the burnpot becomes too full of pellets because of the ash interference, I am not popcorning but have some fly ash everytime pellets drop. Firepot level is normally just red hot pellets in the bottom barely covering the bottom of the pot and it will stay that way until the ash gets in the way. Flame is usually steady. Glass becomes and stays a white chaulky color not black. Now using somerset pellets. Any suggestiongs on what i can do? Or is this the nature of this stove? If I stir too much becomes a problem as not much room under the burnpot for ash to go, I would love to see this stove go a whole day without having to watch, stir, dump burnpot. Thanks for any input!
Added picture of burnpot
Added picture of burnpot
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