wet ashes in the stove

[smirnov3]

I was just doing a regular cleaning (the sort that Harman recommends you do after every ton burnt), and when I was scrubbing out the air inlet on the left side of my accentra insert, I was horrified to discover that the ashes were damp.

Any ideas of why that would be?

is it a serious problem? I had the stove professionally installed last year. should I go scream at my dealer?

 

[jtp10181]

Could have water coming down the chimney if its vertical.

Do you have an outside air kit? Its possible the cold air coming in there caused the room air to condense.