I had an issue with airflow which caused my stove to significantly build up pellets which caused a jam in the auger. I cleared the jam but now the auger will not turn. The auger is still getting power because I can hear it "click" every time the auger light on the control board flashes. I can also see the auger starts to move but then stops. I currently have no pellets in my stove and the auger will not move. I have a service appointment scheduled but they aren't able to come out for two weeks. Is there anything I can do to get this thing working? Does the auger not turn when there are no pellets in the stove?