Rocket fuel isn't a good choice. It burns smokey unless you have a liquid oxygen feed. Oops, did I say that out loud?Next we will giving rocket fuel formulas for instant heatups.
It definitely sux that your salesman is an idiot and he's your only option. I can't believe he obviously couldn't care less about selling you a stove. Don't burn any bridges yet but I HIGHLY suggest you talk to the owner...who quite likely is also an idiot, considering he's unaware of his employees stupidity.
HOWEVER, I would not hesitate to buy a Harman. How far is the next closest dealer? Perhaps purchase the stove from them and use your local place for parts..... or just order online. I hate to suggest it, but if yer next closest dealer is a million miles away and you've settled on a Harman, just buy it from your local dealer.
There's a bunch of very knowledgeable peeps on the forum that can assist you in installing OR double checking the dealers work.
I hesitate to use the word 'idiot' but I am willing to say that this salesman is not acting in his own self interest.
On our first visit with him, I stated that, "There is nothing about our current fireplace that I like. I don't like how it works, I don't like how it looks, I don't like the masonry around it, I don't like the mantel above it, and I don't like the hearth in front of it. I want to do a complete demolition of the fireplace, hearth, and mantel. The only component I would consider keeping would be the flu."
Any sales person should immediately see a potential boat payment and go with the flow. This guy ignored virtually everything I said and steered us to some sort of high tech gas logs that he claimed would be 25% efficient. Granted, a positive 25% is a whale of a lot better than whatever the negative efficiency we get now, but the logs didn't solve any of the other problems I listed. When I pushed back, he got a little arrogant and said, "Well, we are happy to take your money if you want something more expensive but really, I think these logs are your best option."
To answer your question, there is exactly one Harmon dealer in the KC area. The others in Missouri are a hundred miles away. There is also exactly one Quadra-Fire dealer. The Harmon dealer is also a BBQ place. They sell grills, sauce and other BBQ stuff. The Quadra-Fire dealer sells siding, windows, countertops.
I realize that these folks just sell stuff and the proof of the pudding is in installation and service. I will be contacting Harmon to see who would perform those functions around here.
used a torch for like 3 years... I haven't had to buy a new propane tank yet... feel like the best value for me. No silly mixing. put the torch on a pile of pellets in the hopper, apply torch, wait 2-3 minutes.. done.
x2.5... I nuke the pellets in the burn pot - hopper might get a little smokey...used a torch for like 3 years... I haven't had to buy a new propane tank yet... feel like the best value for me. No silly mixing. put the torch on a pile of pellets in the hopper, apply torch, wait 2-3 minutes.. done.
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