hi,
i just purchased 4.5tons(ouch) of pellets which the pellets are randomly long. this is causing pellet jamming in the hopper and stop feeding the stove, ggrr! i will be talking to the supplier this week to see what can be done with this mess. these pellets are from a new supplier and i do not want to mention any names as of yet and see what good comes of this problem. i was told that they were aware of the longer pellets(i complained last year to the company after trying a few of bags) and the plant made modifications to remedy this, it looks like they sold me old stock or they haven't rectified the problem! as anyone come up with a homemade gadgetry to make the pellets shorter? if i have no recourse with the supplier, i will mention a name. thx for listening to my rant.........
i just purchased 4.5tons(ouch) of pellets which the pellets are randomly long. this is causing pellet jamming in the hopper and stop feeding the stove, ggrr! i will be talking to the supplier this week to see what can be done with this mess. these pellets are from a new supplier and i do not want to mention any names as of yet and see what good comes of this problem. i was told that they were aware of the longer pellets(i complained last year to the company after trying a few of bags) and the plant made modifications to remedy this, it looks like they sold me old stock or they haven't rectified the problem! as anyone come up with a homemade gadgetry to make the pellets shorter? if i have no recourse with the supplier, i will mention a name. thx for listening to my rant.........