I have been burning my new insert for about a week now with no problems at all that was until today. I let it burn when im home or not as I feel comfortable now with it. My wife stayed home today and I went to work so I gave her the tutorial again on loading and burning the thing. She calls me @3pm says shes on her way out put wood in and the fire is high and the air is all the way closed. I told her just close down the air before you go then if its buring that much (she know what too much fire looks like I thought.) Then about a half hour later I had the thought come acrossed me that what if the door was left open and my heart begins to pound. I called her on the cell and asked did you close the door and latch it? she says yes I always check it twice, I said did you close the air down she says no only half way it seemed ok. I then said ok then you are sure tthe door is latched? Yes pretty sure.. So i raced home to find all the wood burned to just coals in a matter of an hour with the door half open. We might have had a chimney fire and I dont know it as of yet but it coulda happened with that torch burning for an hour or so, a log coulda rolled out onto the carpet (I do have the proper hearth area but still) and burned the house down. She has no clue even after I said all this. Coulda came home to nothing no money no dog no cat no home nothing. SO from now on no one will touch the stove I guess.. Thank god nothing happened and thank god I was not to far away.......Sorry for all the story line here but this is buggin the hell outta me.