Most, but not all of the time we do have a small flame in the firebox even when set to zero. I've also noticed that when set low like that, after a time the firebox will get that nice rolling flame at the top of the firebox just like you get earlier.
Dr. Drew, I would highly advise you double check the draft control. I believe it was Todd who noticed that his came out of the groove and it affected how his operated. It is really easy to tell when it is in the groove properly and also easy to put it back in if necessary. I checked ours but it was fine but I can understand how it could possibly jump out during shipping.
Dr. Drew, I would highly advise you double check the draft control. I believe it was Todd who noticed that his came out of the groove and it affected how his operated. It is really easy to tell when it is in the groove properly and also easy to put it back in if necessary. I checked ours but it was fine but I can understand how it could possibly jump out during shipping.