BeGreen said:joefrompa said:Adios or anyone else,
Can anyone explain to me in layman's fashion why this setup would be substantially more dangerous than a traditional open fireplace with a screen left to burn down at night?
That's the one thing I don't fully understand yet (though I know there is more danger) and if someone says "Its not a danger to you or your family; it's like having a normal open fireplace", I want to be able to answer appropriately.
Thanks. Calling up the stove shop within an hour or two.
The difference in these two scenarios is that with an open fireplace, the flue is open. With normal draft the combustion gases always head up the chimney. Your flue is not, it's capped at the top. Combustion gases either head up the flue pipe or out into the room. It appears that the only thing that saved this from being a disaster was the good draft on the flue.
joe, it would just be speculation on why this happened, except that for sure either the elbow was under high tension or damaged on installation. The clamp being on the liner only is a good indication this is the result of sloppy, careless workmanship.
BeGreen said:joefrompa said:Installer called and left a message on my cell phone from his secretary/admin saying "We received the pictures and are very sorry that this has happened. It should never have happened and it appears the part broke. We will come out and install a heavy-duty welded version to correct the issue and ensure it does not happen again."
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Well, you know the riff. They could be right but have not answered the sloppy workmanship shown by the clamp out on the liner. You are in the driver seat now. Hopefully they will work with you to rectify the problem and will go over the installation with a fine tooth comb. I would be cooperative, but firm on your concerns of safety and about where else they were not paying attention to details. The ball is in their court now to make this safe and to do right by the customer.
joefrompa said:Bajaspecial (I'll share your name/info if you'd like, but only at your discretion since it's your name and business) -
I appreciate it. I discovered the fault around 11pm on Saturday night and sought advice on here. My initial reaction was concern that my family was in danger, which made me over-react. Like I said, I should've called you first on Monday.
As you point out, within 24 hours of you receiving the photos you had came to my house, fixed it, cleaned the liner out in case the elbow break had caused creosote build-up, inspected everything, and took the time to answer all my questions. Despite my original reactions, I can't ask for much more than that and I appreciated your demeanor throughout.
As far as I'm concerned, this issue has been satisfied for me. It was unfortunate, but no other harm was done besides a few hours of life/work lost. I'll respond to things in this thread, but aside from that I consider this done as well. I am going to post an update in a week or two on the performance of my stove after all this is done.
joefrompa said:Holy crap - I did my first fire last night since the elbow was fixed and some block-off was given with insulation around the liner/closing the chimney off above the stove.
Crappy little fire - box was never more than 1/3rd full and using wood with alot of surface moisture. Surface temps never went above 350.
At the end of the night, with a weak fire, I FULLY CLOSED MY AIR and was getting light secondaries and the fire looked healthy.
Before, even with a fire at 500-600 degrees and good quality wood in there, closing my air all the way would immediately shut the fire down to smoldering.
I'll need to re-learn the stove now and I'll post a fuller update in a week or two.
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