So recently I was having problem with my convection blower (blows heat to the room) not giving out its proper speed. I would bring the blower speed to 4 or 5 and the thing would just stay the same speed and would make the humming noise. I than emailed Mike (stoveguy2esw) to ask for some kind of assistance leaving him my cell phone number for him to call me. This morning he had returned my call and helped me out with the problem. It seems like i have a faulty blower. They are sending me a new one under warranty. I just want to say Thank you for returning my call and provide with assistance. I never had anybody from any company that would call me and provide the necessary step to trouble shoot the problem. This is as good Customer Service as you can get! Great Job! to Mike and the crew at Englander.
My Stove
Englander 25PDV currently burning Okies. Let me tell you with one word HOT!
My Stove
Englander 25PDV currently burning Okies. Let me tell you with one word HOT!