2 Year Old Jotul 550c Rockland - Right side blower stopped working

The blade fans spin fine so there is not an obstruction. I checked the incoming voltage and it seems like there is power when switched on. There is no sign of any wires burt or frayed. Anyone have a blower fan break? We do not run stove often, maybe 3-4 times a week when the temp goes below 40, so it has not been used much. I called the place I bought it from and they said the stoves only have a 1 year warranty, but the blower is probably 80 bucks. I called jotulparts.com and they looked up the part, and it is a whopping $260.

Now I am pissed that this part died. I am further pissed if this is going to cost $300. Plus, the fans looked as if you might need to remove the whole stove to replace the fans.

From what I researched, Jotul's customer service is through their dealers, they don't deal with customers directly. Is this the case?

Anyone have a fan blower die? Is it a DIY job or do I need to hire a pro to replace it?

Most importantly, do I have a case to get this fixed at low to no cost by Jotul?



Thanks for reading and responding.....

Chances are its the motor. Wood inserts pull whatever's laying on the hearth into the squirrel cage. Over time if not periodically cleaned, the motor could bog down and eventually fail. Take that motor out, have it checked out, if its shot you should be able to replace he motor alone for roughly $85-$110.

Removing the motor should be easy. Open the door, lift the small lower grate straight up and out, then the fans should be accessible. I too am having a problem with a blower on my 550 but mine is squeaky - really annoying. Tried lubricating but it came back. If anyone knows a generic replacement that would be awesome.

Maybe you can try and swap the leads from each fan to make sure its the fan?

The fans do come out pretty easily. I like the idea of swapping the power lead to each fan. That would certainly narrow down the problem. I would ask dealer to at least speak to their Jotul rep and see what they can do. Can't hurt to ask.