2 Year Old Jotul 550c Rockland - Right side blower stopped working

vector1701 Posted By vector1701, Jan 23, 2013 at 9:46 PM

  1. vector1701

    vector1701
    Member 2.
    NULL
    

    Nov 21, 2010
    54
    0
    Loc:
    North Kingstown, Rhode Island
    The blade fans spin fine so there is not an obstruction. I checked the incoming voltage and it seems like there is power when switched on. There is no sign of any wires burt or frayed. Anyone have a blower fan break? We do not run stove often, maybe 3-4 times a week when the temp goes below 40, so it has not been used much. I called the place I bought it from and they said the stoves only have a 1 year warranty, but the blower is probably 80 bucks. I called jotulparts.com and they looked up the part, and it is a whopping $260.

    Now I am pissed that this part died. I am further pissed if this is going to cost $300. Plus, the fans looked as if you might need to remove the whole stove to replace the fans.

    From what I researched, Jotul's customer service is through their dealers, they don't deal with customers directly. Is this the case?

    Anyone have a fan blower die? Is it a DIY job or do I need to hire a pro to replace it?

    Most importantly, do I have a case to get this fixed at low to no cost by Jotul?



    Thanks for reading and responding.....
     
  2. Smoky

    Smoky
    New Member 2.
    NULL
    

    Jan 19, 2013
    6
    1
    Chances are its the motor. Wood inserts pull whatever's laying on the hearth into the squirrel cage. Over time if not periodically cleaned, the motor could bog down and eventually fail. Take that motor out, have it checked out, if its shot you should be able to replace he motor alone for roughly $85-$110.
     
    vector1701 likes this.
  3. 46hemi

    46hemi
    Member 2.
    NULL
    

    Nov 24, 2009
    32
    1
    Loc:
    Southern CT
    Removing the motor should be easy. Open the door, lift the small lower grate straight up and out, then the fans should be accessible. I too am having a problem with a blower on my 550 but mine is squeaky - really annoying. Tried lubricating but it came back. If anyone knows a generic replacement that would be awesome.

    Maybe you can try and swap the leads from each fan to make sure its the fan?
     
    vector1701 likes this.
  4. rkofler

    rkofler
    Burning Hunk 2.
    NULL
    

    Nov 15, 2011
    137
    42
    Loc:
    Long Island
    The fans do come out pretty easily. I like the idea of swapping the power lead to each fan. That would certainly narrow down the problem. I would ask dealer to at least speak to their Jotul rep and see what they can do. Can't hurt to ask.
     
    vector1701 likes this.
  5. jotul rock550

    jotul rock550
    New Member 2.
    NULL
    

    Feb 27, 2013
    4
    2
    Loc:
    Eastern Pa
    Just replaced the right hand blower on saturday - sounded like the bearings were going. The stove is just two years old. payed $150.00 at the stove shop and did it myself in about 10 min. It is just attached by two tabs behind the blower - no tabs required. I would also be interested to know if there is a generic replacement - but from the sound of things $150 isnt a bad price for a new fan.
     
  6. joescho

    joescho
    Feeling the Heat 2.
    NULL
    

    Feb 11, 2009
    362
    59
    Loc:
    Northeastern PA

    Replaced the right side blower last year... $150. Mine seized up.
     
  7. vector1701

    vector1701
    Member 2.
    NULL
    

    Nov 21, 2010
    54
    0
    Loc:
    North Kingstown, Rhode Island
    Can you tell me your supplier? My dealer thankfully worked with Jotul and was able to get me a replacement since I was so close to the end of the warranty period (a few months out of warranty). But if it fails again down the road it would be good to have a replacement option.

    Thanks!
     
  8. joescho

    joescho
    Feeling the Heat 2.
    NULL
    

    Feb 11, 2009
    362
    59
    Loc:
    Northeastern PA
    pm sent.
     
  9. Ghenning

    Ghenning
    New Member 2.
    NULL
    

    Jan 8, 2016
    1
    0
    Loc:
    Vermont
    Would love to know your supplier, my blowers are dying.
     
  10. Jotul_Rockland

    Jotul_Rockland
    Member 2.
    NULL
    

    Dec 27, 2009
    101
    0
    Loc:
    Connecticut
    Is there a video to show how to troubleshoot if the blower is bad or the connection is bad? I have the same problem - The right blower is not working

    I'd like to learn how to switch the blower connections so that I can check if the issue is the blower or the connection.
     
  11. begreen

    begreen
    Mooderator 2.
    NULL
    
    Staff Member

    Nov 18, 2005
    63,772
    8,291
    Loc:
    South Puget Sound, WA
    The odds are that the blower motor has died. To test I'd just remove the non-functional blower and apply 120 v to the two power leads (not the green ground wire) on the motor with a plug cord. Or if there is enough wire length then just unplug the functional motor and plug that connector to the non-functioning motor.
     
    Jotul_Rockland likes this.
  12. OhioBurner©

    OhioBurner©
    Minister of Fire 2.
    NULL
    

    Aug 20, 2010
    1,398
    160
    Loc:
    Center of Ohio
    IMG_5357-1080.JPG

    The wiring harness can reach both motors but you might have to pull the left motor out like above to get enough slack, not sure. The motors just slide in and out, not bolted down or anything. The yellow X's are the wiring harness plugs that connect to the motor's plugs with red X's. Just exchange which one goes to which, they are electrically identical. make sure it is unplugged while you're messing with it, then plug it back in and set the blower control to manual. You could also check the plugs on the motor itself (green X's) just pull them and reseat them, maybe clean off corrosion if necessary. If you know how to use a voltmeter the check at the motors terminals they get full 120VAC when the fan speed is set to max, of course with it less than max the voltage will be less. Of course only if you know how safely, I don't want to be responsible for you getting shocked.
     
    begreen likes this.
  13. begreen

    begreen
    Mooderator 2.
    NULL
    
    Staff Member

    Nov 18, 2005
    63,772
    8,291
    Loc:
    South Puget Sound, WA
    Thanks OhioBurner, that's very helpful.
     
    OhioBurner© likes this.
  14. Jotul_Rockland

    Jotul_Rockland
    Member 2.
    NULL
    

    Dec 27, 2009
    101
    0
    Loc:
    Connecticut
  15. NoobTube

    NoobTube
    Member 2.
    NULL
    

    Nov 11, 2013
    35
    0
    Loc:
    Seymour, CT
    I've often wondered if it would make sense to try and use some sort of filter medium that could potentially help filter the incoming air into these fans. It wouldnt have to be anything too crazy, but obviously it would have to have some sort of heat retardant capabilities. It just sucks that a lot of people seem to only get 2 years out of their fans.

    Heck, my dad's old insert, which was a real piece of crap, we had that for probably 15 years, and the fan's never quit, never had to be replaced. Granted, they were side mounted inlets instead of bottom inlet. Maybe that was the reason.
     

Share This Page