Advance feeder weldment directions

[flashbang]

I have a defective feeder weldment on my Advance2 that needs to be replaced. Harmon told me my dealer will replace it and also make some kind of modification. I also have a burn pot with the 5 holes at the base which probably lead to the failure of the auger tube. I understand that with the new feeder weldment replacement kit are directions that specify to see it the stove has the old type burn pot with the 5 holes and replace with a new one without the holes.
Anyone have a copy of these direction I can see?
Thank you

 

[Lousyweather]

the only directions I have seen, Flashbang, is on a DVD that Harman made a bit ago and distributed to some dealers as an instruction on how exactly to do this....it broke it down to stove type.....Accentras and XXV's seemed to be the worst, and the P-series, the easiest. And no, its not available online, and I dont beleive its available to the public, or even whether or not it is still even produced.

 

[rickwa]

kit still comed with same dvd but they have included some additions to it on paper.

 

[Lousyweather]

kit still comed with same dvd but they have included some additions to it on paper.

the kits we have received havent had the DVD's...we got ours months ago, before the ktis came out.....

 

[swalz]

the only directions I have seen, Flashbang, is on a DVD that Harman made a bit ago and distributed to some dealers as an instruction on how exactly to do this....it broke it down to stove type.....Accentras and XXV's seemed to be the worst, and the P-series, the easiest. And no, its not available online, and I dont beleive its available to the public, or even whether or not it is still even produced.

The place that did my replacement was given a dvd and they said that they could not have done it without it.

 

[Lousyweather]

the only directions I have seen, Flashbang, is on a DVD that Harman made a bit ago and distributed to some dealers as an instruction on how exactly to do this....it broke it down to stove type.....Accentras and XXV's seemed to be the worst, and the P-series, the easiest. And no, its not available online, and I dont beleive its available to the public, or even whether or not it is still even produced.

The place that did my replacement was given a dvd and they said that they could not have done it without it.

Then the DVD is a success, right? Its a nuts-and-bolts changeover, actually, and surprises me that they "couldnt have done it without it"......interesting.....but glad you have yours fixed!

 

[rickwa]

the replacement of the 5 hole burn pot is referenced in the video. if the dealer has any question of that he needs to contact harman. dont let him tell you "it will be fine"

 

[swalz]

the only directions I have seen, Flashbang, is on a DVD that Harman made a bit ago and distributed to some dealers as an instruction on how exactly to do this....it broke it down to stove type.....Accentras and XXV's seemed to be the worst, and the P-series, the easiest. And no, its not available online, and I dont beleive its available to the public, or even whether or not it is still even produced.

The place that did my replacement was given a dvd and they said that they could not have done it without it.

Then the DVD is a success, right? Its a nuts-and-bolts changeover, actually, and surprises me that they "couldnt have done it without it"......interesting.....but glad you have yours fixed!

No dealer has service techs in my area so it was a headache to get it repaired and did cost me some money to do under warranty. I think the dealers here will start to see more of these issues and will need to find a service company that will work with them. Looks like I was the first in my area but won't be the last.

Maybe I should start repairing pellets stoves and start making some money on the side, my days are open since I work nights. :coolgrin:

 

[Delta-T]

the only directions I have seen, Flashbang, is on a DVD that Harman made a bit ago and distributed to some dealers as an instruction on how exactly to do this....it broke it down to stove type.....Accentras and XXV's seemed to be the worst, and the P-series, the easiest. And no, its not available online, and I dont beleive its available to the public, or even whether or not it is still even produced.

The place that did my replacement was given a dvd and they said that they could not have done it without it.

Then the DVD is a success, right? Its a nuts-and-bolts changeover, actually, and surprises me that they "couldnt have done it without it"......interesting.....but glad you have yours fixed!

No dealer has service techs in my area so it was a headache to get it repaired and did cost me some money to do under warranty. I think the dealers here will start to see more of these issues and will need to find a service company that will work with them. Looks like I was the first in my area but won't be the last.

Maybe I should start repairing pellets stoves and start making some money on the side, my days are open since I work nights. :coolgrin:

swalz- just make your way up this way and I'll give you comprehensive training on service. bring your 5/16 socket and some bandaids (trust me, you'll bang some knuckles).