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Beware of new LG French door refrigerators.

Post in 'DIY and General non-hearth advice' started by Seasoned Oak, Sep 12, 2013.

  1. Seasoned Oak

    Seasoned Oak Minister of Fire

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    I purchase an LG 31 CU ft Stainless Steel French Door Refrigerator about 15 months ago. RIght out of he box it did not cool enough,took 2 days to go down to 50. THe store Home Depot gave me the option of swapping it out for a new one. I declined as the delivery guys about tore the door way out trying to force it through without taking the doors off. Told them just send someone to fix it. Well 2 months and 6 service calls later and after replacing every moving part and electronic component it finally starts working correctly. Then 2 weeks after the 1 Yr factory warranty expired the ice maker quit. Luckily i had the 4 year extended warranty offered by home depot at the time for $99 on it. Different repair company but again after 6 service calls and 2 months that is now working again. The service tech told me it would have been about $350 out of pocket if i didnt have the warranty.
    So well worth it for $99 and 4 more years of coverage.
    Last but not least,the SS exterior is PAPER THIN and any time you bump into this fridge even slightly you leave a dent. There are dents and dings of various sizes all over this thing in just 1 year. It looks like it was in a bombing. Weve had 2 other brands of SS fridges in the past 20 years and never had this problem before.
    Warranty says if it takes them more than 3 tries to fix it they will replace it so if that ever happens ill opt for the replacement. 6 service calls are exactly 3 attempts cuz its 1 call to diagnose and one to replace parts.

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  2. blujacket

    blujacket Minister of Fire

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    Lucky Goldstar and Samsung are junk. Good for my business though :)
  3. billb3

    billb3 Minister of Fire

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    Just got rid of a GE Profile french door next door that required a new relay board every year.
    Needed gaskets, freezer drawer slides and the replacement relay board that was a week old had to keep getting reset.
  4. blujacket

    blujacket Minister of Fire

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    I sell many GE boards, and yes they go bad all the time
  5. Seasoned Oak

    Seasoned Oak Minister of Fire

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    I was under the impression that GE was tops in quality and dependability. AM i wrong? I have a GE side by side for 20 years now and still works good.
  6. blujacket

    blujacket Minister of Fire

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    maybe 20 years ago
    woodsmaster likes this.
  7. Seasoned Oak

    Seasoned Oak Minister of Fire

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    Good point.I just bought a GE top o the line,top loading washer but just in case i got a 5 yr extended warranty from Home Depot. I shop warranty as most retailers have exactly the same price or match each others price. Seems nothing last long anymore. My bosch dishwasher quit after 4 years .Whirlpool i replaced it with at at half price has lasted twice as long already.
  8. blujacket

    blujacket Minister of Fire

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    I only buy Frigidaire & Whirlpool appliances myself, but like you said, nothing lasts long anymore.
  9. heat seeker

    heat seeker Minister of Fire

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    I have an Amana bottom freezer fridge. It's been good except for the control board, which I replace myself for $100. The warranty service sucked - told me I'd have to wait 5 working days for service, all while my food was spoiling. I've had it 6 years, otherwise trouble free.
  10. Seasoned Oak

    Seasoned Oak Minister of Fire

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    I bought a SS set of frigidaire a few years ago .DishWasher, Microhood, an side by side fridge. Not a one of these made it through the second year. All were replaced with other brands by their 2 year anniversary Replaced with Whirlpool, and LG fridge. THe 2 whirlpool MH & DW are great but the LG is just as much if not more trouble.
  11. Gary_602z

    Gary_602z Minister of Fire

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    We have had the LG for a couple of years with no problems and have not had any dings or scratches. Had a few problems with Home Depot and LG (the company) but not the fridge itself. I would have to check the cubic feet of it but I thought we were going to have to take the roof off the house to get it in!:)

    Gary
  12. Seasoned Oak

    Seasoned Oak Minister of Fire

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    Actually i wanted the black version but several reviewers for this same fridge on the HD website commented that the paint peels and chips easily so i went with the SS.
  13. jharkin

    jharkin Minister of Fire

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    My Dad has an LG fridge that they have had lots of trouble with - the light fixture would melt.

    Funny thing is against his warning we bought an LG french door Fridge 4 years ago and its been flawless. It might be relevant that ours is the smallest they make (31" wide) and doesn't have any fancy options.

    We also are on the second GE stove with no problems and have a 5 years old Samsung LCD TV that's never had an issue.


    Knock on wood they don't all break tomorrow now that I said that!
    save$ likes this.
  14. begreen

    begreen Mooderator Staff Member

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    We have a GE french door, freezer bottom. Got it about 5 years ago. It's been great. Reviews rated this model as having the least number or repairs reported.
    Last edited: Sep 12, 2013
  15. Treacherous

    Treacherous Minister of Fire

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    My father still has an old 1940 Frigidaire by GM running in his garage. It is mainly the beer frig these days though.
  16. Doing The Dixie Eyed Hustle

    Doing The Dixie Eyed Hustle Minister of Fire

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    WR55X10942??? Those boards are dropping like flies ... no core fees, either.
    blujacket likes this.
  17. DuelburnJake

    DuelburnJake Member

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    I've had a Samsung french door fridge ss for two years now with no issues? What are the things you see happening? It cools quick and is easy on power (for a fridge). I will complain about the thiness of the stainless though. It dents when you look at it... but thats why I got it from lowes for 50% off, had a door dent!
    Seasoned Oak likes this.
  18. Seasoned Oak

    Seasoned Oak Minister of Fire

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    In the door ice makers are problematic. I dont think iv ever seen one go 5 years trouble free. In this area Home depot and lowes offer the longest and most inexpensive extended warranty. (About $150) Sears is the worst at up to $750 for the same warranty. I paid $90 for 5 years on the LG and have already used it for $350 worth of repairs.
  19. DuelburnJake

    DuelburnJake Member

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    That is a good deal seasoned oak! Sucks you've had to use it, but awesome you have it. I got the model without the ice maker in the door. . I didn't opt for the warranty as it was pricey. But it was two years ago, can't remember what it was now. Too many cold ones taken out of it to remember! haha
    Seasoned Oak likes this.
  20. blujacket

    blujacket Minister of Fire

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    Ice makers, boards, motors. They use an evaporator coil in the refrigerator compartment which has a defrost heater attached to it. When the heater fails, you have to have the evap coil replaced!
  21. DuelburnJake

    DuelburnJake Member

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    That's no good.. Hope mine holds out for awhile. Thanks for the info blujacket!
  22. fbelec

    fbelec Minister of Fire

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    it's funny this thread appeared. i just left a customers house this past week that had a LG fridge. a year into it and the compressor let go. the piece of work tech that came out burnt the hardwood floor soldering in the new compressor. from what i hear about LG from owners of them they wouldn't buy a second one. he renamed the company. LG = Low Grade
    Seasoned Oak likes this.
  23. stee6043

    stee6043 Minister of Fire

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    If you search the interweb hard enough it seems you can find very similar problems with almost all brands, can't you?

    I fear the day when my fridge gives it up. It's 10 years old now...a GE profile. I've got friends with GE, Samsung, LG and whatever else and it seems to me that hardly anybody around me has been able to just go out, buy a fridge and be happy. They've all had something go wrong. Worst being damaged flooring from a Samsung that sprung a leak or defrosted (I don't recall).

    I may just upgrade to a 1940's or 1950's unit when the time comes. Who needs in-the-door water anyway?
  24. jharkin

    jharkin Minister of Fire

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    A fridge from the 40s will probably outlive you. I hold onto my early 60s stereo for the same reason.

    A real power hog however.
    heat seeker likes this.
  25. NortheastAl

    NortheastAl Minister of Fire

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    I would never take out an extended warranty. Now I do. I have my Panasonic plasma 55" (55VT50) which I bought in 2011 as it was a CNET top of the line picture recommendation. Well, at 23 months it crapped out and it is now at the repair service. Seems the Y board and or power supply crap out at 24 months on average. Didn't find out until I checked all the reviews two years later and this is a major problem. They are still selling these 2011 models at over $2k because it has such a great picture. The warranty was $300 and it was worth every penny. BTW, I called up and they are still waiting for parts, almost a week later.

    Bottom line is that no matter how good something is they are so complex now, and so shoddily built, that you have to factor getting the extended warranty as part of the cost of home appliances and entertainment equip.
    Seasoned Oak and heat seeker like this.

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