So I ordered my offset box last Monday morning. I'm in Kentucky and its coming from Washington State. I've ordered from the west coats before and it normally takes 4 to 5 days with ground service. Well, it didn't come today so I called the company. they gave me a tracking number. It didn't ship till Wednesday and it's not scheduled for delivery till Friday....WTF?!?! 7 business days. If you count all 24 hours in a day(and I'm just counting business days), my offset box is traveling at lest than 14 miles per hour. Just plain sorry service seems to be getting worse. The stove install will have to wait until at least Friday evening.