1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Hearthstone Soapstone and Cast-Iron stoves( Wood, Gas or Pellet Stoves and Inserts)
    Caluwe - Passion for Fire and Water ( Pellet and Wood Hydronic and Space Heating)

Calling In The Warranty On Woodstock Steel Cat

Post in 'The Hearth Room - Wood Stoves and Fireplaces' started by Todd, Feb 12, 2012.

  1. Flatbedford

    Flatbedford Minister of Fire

    Joined:
    Mar 17, 2009
    Messages:
    5,207
    Loc:
    Croton-on-Hudson, suburbs of NYC
    As expected, my Fireview is running beautifully with its one week old replacement SS cat. I even take back what I said about Black Locust being hard to start now that the stove is running right again.

    Helpful Sponsor Ads!





  2. fire_man

    fire_man Minister of Fire

    Joined:
    Feb 6, 2009
    Messages:
    1,453
    Loc:
    Eastern Ma
    Ditto here with my new SS cat. I'm into it for 1 week and it lights off perfectly.
  3. Flatbedford

    Flatbedford Minister of Fire

    Joined:
    Mar 17, 2009
    Messages:
    5,207
    Loc:
    Croton-on-Hudson, suburbs of NYC
    Maybe I'll just have to give in a plan on a new cat every year or so. I don't expect WS to replace them forever. $125 is not a huge amount of money for a super stove and wonderful, otherwise, mostly free heat. I can save on shipping if i go to the pig roast every year too. :)
  4. scotsman

    scotsman Feeling the Heat

    Joined:
    Aug 6, 2008
    Messages:
    453
    Loc:
    West Texas
    I'm gonna try real hard to get there this next year. All efforts failed last year, since Katie could have deployed at any moment, which she finally did. I heard it was a lot of fun. :-(
  5. jdonna

    jdonna Member

    Joined:
    Dec 16, 2008
    Messages:
    220
    Loc:
    mn
    I am back to running the old Iron Scoop and the old ceramic cat with a new interam gasket. No complaints! I will try with the ss scoop and the ceramic cat next.

    I am guessing with the new replacement ss cats you guys are getting you are going to see having to light off at higher temps after it is broken in just like the first round.
  6. Flatbedford

    Flatbedford Minister of Fire

    Joined:
    Mar 17, 2009
    Messages:
    5,207
    Loc:
    Croton-on-Hudson, suburbs of NYC
    Probably, but I am enjoying this while it lasts.
  7. Backwoods Savage

    Backwoods Savage Minister of Fire

    Joined:
    Feb 14, 2007
    Messages:
    27,816
    Loc:
    Michigan
    Hey Terry, maybe you could fly by here and pick me up on the way. lol I do hope that we get to meet this fall.


    Our new SS cat is working nicely so far. Only one time did it hesitate on lighting off. So I opened the bypass and raised the flue temperature up a bit and all was well. Not had that problem since so it must have been a fluke. I know it is hot in the house right now!
  8. rmcfall

    rmcfall Feeling the Heat

    Joined:
    Nov 28, 2005
    Messages:
    308
    Just got through reading this thread and was wondering what the findings were regarding the new steel cats? I'm due for a replacement and will likely go with ceramic, unless something has been discovered to improve upon the steel cats?
  9. Flatbedford

    Flatbedford Minister of Fire

    Joined:
    Mar 17, 2009
    Messages:
    5,207
    Loc:
    Croton-on-Hudson, suburbs of NYC
  10. Backwoods Savage

    Backwoods Savage Minister of Fire

    Joined:
    Feb 14, 2007
    Messages:
    27,816
    Loc:
    Michigan
    Maybe time to start a new thread as this one is pretty old. Steel cats seem to be working fine and like Steve, we gave ours a bath last summer and that really cleans things up nicely.
  11. jmccabe

    jmccabe New Member

    Joined:
    Dec 3, 2012
    Messages:
    14
    Loc:
    E. Mass.
    Had a little trouble with stainless cat at start of season. Called Woodstock and they suggested using a spray bottle of 1/2 vinegar 1/2 distilled water until it dripped/drained through to the other side of the cat, and then rinsing with distilled water. Let dry before reinstalling. Took almost no time at all and worked like magic.
  12. Backwoods Savage

    Backwoods Savage Minister of Fire

    Joined:
    Feb 14, 2007
    Messages:
    27,816
    Loc:
    Michigan
    Interesting JM. Did you heat the mix before spraying?
  13. jmccabe

    jmccabe New Member

    Joined:
    Dec 3, 2012
    Messages:
    14
    Loc:
    E. Mass.
    Nope, just mix, spray, rinse, and dry. Hard to know whether it would work for everyone, of course, but whomever I spoke to at Woodstock said one of the employees did it from time to time with great success. Sure was easy to do.
    Backwoods Savage likes this.
  14. Backwoods Savage

    Backwoods Savage Minister of Fire

    Joined:
    Feb 14, 2007
    Messages:
    27,816
    Loc:
    Michigan
    Thanks JM. I have to call them tomorrow so will be asking more questions then.
  15. rideau

    rideau Minister of Fire

    Joined:
    Jan 12, 2012
    Messages:
    1,920
    Loc:
    southern ontario
    How long does it take the cat to dry? I guess one could use a hair dryer to dry it quickly? Wouldn't want to have the stove off for very long in the winter, though I guess one could clean the cat while the stove was in the final coaling stages....
  16. jmccabe

    jmccabe New Member

    Joined:
    Dec 3, 2012
    Messages:
    14
    Loc:
    E. Mass.
    She said I could use a hair dryer if I was in a hurry. I started with that on low but after 5 mins or so it seemed like it might be awhile. I just put it in front of the small fan I have running on low in the stove room and it was bone dry when I checked back in an hour.
  17. rideau

    rideau Minister of Fire

    Joined:
    Jan 12, 2012
    Messages:
    1,920
    Loc:
    southern ontario
    Thanks. That is very helpful information and will save me some time and frustration. I'm going to clean the cat soon. Did it once, but tried...pretty unsuccessfully...to submerge it. The PH one is just too long. Spray bottle and fan great ideas.
  18. rmcfall

    rmcfall Feeling the Heat

    Joined:
    Nov 28, 2005
    Messages:
    308
    Anyone know the findings from the steel cats that were sent back to Woodstock?
  19. Todd

    Todd Minister of Fire

    Joined:
    Nov 19, 2005
    Messages:
    9,226
    Loc:
    Lake Wissota
    Looks like Woodstock has changed the steel cat from a wound crushed cat to a layered cat like the PH. I think it's an inprovement but I'm still not convinced it's better than a ceramic cat. I'll stick by my ceramic cat til I get more info.
  20. rideau

    rideau Minister of Fire

    Joined:
    Jan 12, 2012
    Messages:
    1,920
    Loc:
    southern ontario
    Have to say I never had problem with the ceramic cat in the Fireview. Lasted five years. Always worked. I might check it once a year. The last time I checked it, after having some flame impingement, I could see a piece of it had started to crumple. Five years into its life, I figured it didn't owe me anything g and replaced it. The SS cat on the PH has been an adventure. Not a huge deal. Woodstock has been fine to deal with re the SS cat. It is being/has been improved.
  21. rmcfall

    rmcfall Feeling the Heat

    Joined:
    Nov 28, 2005
    Messages:
    308
    Great. Glad to hear there's been some improvements.

    Rideau- is hour cat one of the new cats Todd referred to? A layered cat? What sort of adventures?
  22. jdonna

    jdonna Member

    Joined:
    Dec 16, 2008
    Messages:
    220
    Loc:
    mn
    I am bumping this thread up again. Sorry, it has been a while since I have been on guys.

    I am back to running with a stainless steel scoop and stainless cat. I still am not settled on which one is better, still leaning on the ceramic.

    I am on a second stainless steel cat, swapped out for a new one late last winter. I guess there is no warranty on replacement cats, just the one that came with the stove. In Woodstock's defense they have been very good to me considering I bought my stove abused and had rebuilt it all myself.

    Woodstock did give me a price break on the replacement one but never did hear what the issue was with the one I sent back. I do not believe it is the multi-layer one that some of you are describing, but they said it was improved over the first release.

    I am contemplating going with an aftermarket replacement ceramic cat when performance falls on this cat. I kind of like the extra firebox room the angled cast scoop gives you and easy of seeing that sweet glowing cat.

    Side note: We would love to try the new steel stove out for a try on my setup =)
  23. Flatbedford

    Flatbedford Minister of Fire

    Joined:
    Mar 17, 2009
    Messages:
    5,207
    Loc:
    Croton-on-Hudson, suburbs of NYC
    Do the wash on the stainless if performance drops off. It will be good as new.
  24. Todd

    Todd Minister of Fire

    Joined:
    Nov 19, 2005
    Messages:
    9,226
    Loc:
    Lake Wissota
    I was told the wound crushed cat may of forced most of the exhaust flow through the middle where the cells were larger and maybe it was degrading that area sooner. The new layered cat has a more even flow since the cells are all the same size like a ceramic cat. They also improved the wash coat.
    Backwoods Savage likes this.
  25. Backwoods Savage

    Backwoods Savage Minister of Fire

    Joined:
    Feb 14, 2007
    Messages:
    27,816
    Loc:
    Michigan
    I did talk to Woodstock and found out this suggestion came from a supplier. One of the Woodstock folks gave it a try and found it works. This is good to know because as rideau found, bathing that long cat of a Progress could be a problem.

    The newer cats which are just coming in now are again different and hopefully even better. They also come with their own frame but you will need those two bolts (shipping bolts that held the cat) that came with the stove to bolt this one in. It is very lightweight so this is why you need to bolt it in place.

Share This Page