I should of used the word denied instead of banned. In the heat of the moment i used a harsher word to show my frustration, lol. I haven't bought oil for many years and being using the remainder of the tank to supplement my pellet heat shortcoming in the coldest Canadian winters. Temperatures not seen in the USA as normal are normal to me. I know my stove is underpowered for my needs and i'm presently working on increasing the BTU's and distribution.