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Enviro parts availability

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by schoondog, Sep 28, 2013.

  1. schoondog

    schoondog Feeling the Heat

    Joined:
    Aug 17, 2008
    Messages:
    398
    Loc:
    dutchess county, n.y.
    Howdy folks,
    Has anyone having or have had a problem obtaining Enviro stove parts ? Just had a talk with a person telling me that you may wait monthes for parts if you need them. Since I am thinking of purchasing one just wondering how true the statement is.

    Schoondog

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  2. jtakeman

    jtakeman Minister of Fire

    Joined:
    Dec 30, 2008
    Messages:
    13,486
    Loc:
    Northwestern CT.
    No, they are pretty easy to find, You can get them at the dealer or off the net at several stove part sellers/shops. Also see some on ebay. With 4 stove lines in the mix(Regency-Enviro-VistaFlame-Hudson River). Any one of these should be able to get parts for the other brands. Common parts carry the same part number AFAIK.
  3. stoveguy13

    stoveguy13 Minister of Fire

    Joined:
    Dec 15, 2006
    Messages:
    984
    Loc:
    CT
    As J said it should not be a problem. Except for cast iron parts i have seen those take well over 6 months for warranty replacement.
  4. oliveone

    oliveone Member

    Joined:
    Dec 23, 2010
    Messages:
    132
    Loc:
    Hudson Valley NY
    The augur motor went just put in the spare from my old Whitfield that I gave my brother. Was able to get replacement from dealer with no issue. Had to be ordered but was short wait.

    I ordered my stove from dealer just north of Newburgh on 9w. Gave good price and good support when needed. Would buy from Fred again!
  5. schoondog

    schoondog Feeling the Heat

    Joined:
    Aug 17, 2008
    Messages:
    398
    Loc:
    dutchess county, n.y.
    Thanks. I love this place. I thought I was getting pushed towards another brand for a reason other than parts availability.

    Doggy
  6. schoondog

    schoondog Feeling the Heat

    Joined:
    Aug 17, 2008
    Messages:
    398
    Loc:
    dutchess county, n.y.
    I spoke to Fred last week. He was very nice and informative. He is on my list to buy from. Thanks!!

    doggy
  7. jtakeman

    jtakeman Minister of Fire

    Joined:
    Dec 30, 2008
    Messages:
    13,486
    Loc:
    Northwestern CT.
    What brand were they pushing you to?
  8. schoondog

    schoondog Feeling the Heat

    Joined:
    Aug 17, 2008
    Messages:
    398
    Loc:
    dutchess county, n.y.
    Quadrafire mvae or HarmOn 52i
  9. jtakeman

    jtakeman Minister of Fire

    Joined:
    Dec 30, 2008
    Messages:
    13,486
    Loc:
    Northwestern CT.
    Both good unit's, But its actually harder to get parts for the Harman, Specially the control boards. Only available thru a dealer.

    You can get quad stuff online

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