Well, she sure does kick out the heat... when she doesn't have problems. Started off the season with software glitches and needed a new board with thermostat. This was promptly fixed and only after a 3 month wait for delivery on parts!? Great, installed new parts and gave her a good cleaning. As I was doing this I come to notice that the heat exchanger baffle is now cracked. The baffle has been on order for close to two months and I'm being told it will that it be some time because they are on back order due to the fact that these things are cracking left, right and center. I guess the Belgians that make these things have a four hour work week and are not able to supply the demand for this fine Belgian iron. What the hell, since I'm at it Everyday this week I leave for work and get a "check ash pan error" ( yes it's clean ) on the thermostat 3 seconds after closing the door to the house that will be 8 to 10 C ( that's 46 to 50 F for my American neighbor's ) by the time I get home. Sure does look pretty though as the wife says. Hey Quad! Sure is nice to spend close to 6 000$ all in to install this thing and still come home to a cold house for no good reason. I mean ..... really, c'mon! I want a do over.... =(