I had a quadrafire 2700i insert put installed last January. Installation charge was pretty high so I figured maybe this isn't a job for me and the wife would feel safer if "professionals" installed it.
Problem #1. When the professionals arrived they said it would be $100 extra for sawzall blades to cut through the flu.
Problem #2. Couple scratches in the mantle when one guy tried to slide the stove in place on his own.
Problem #3. Middle of a thunderstorm in June water is comming in from the chimney. I had to go on the roof in this weather and cover the big whole because their idea of a chimney cap was a thin sheet of metal siliconed to the chimney. There is no way anyone could think this would stay in place for more then a few months.
Problem #4 When I removed the fiber board baffle and ceramic blanket to clean the chimney I find the fiber board baffle is broken in half.
Problem #5 Place I bought it at in town wants $70 for the part. Not covered under warranty.
Problem #6 Email Quadrafire to double check why it's not covered under warranty. Got the impression they couldn't care less about customers. If it's not covered by warranty I can live with that but at lease be friendly to your customers.
My conclusions. #1 install it yourself. #2 Avoid Quadrafire.
Problem #1. When the professionals arrived they said it would be $100 extra for sawzall blades to cut through the flu.
Problem #2. Couple scratches in the mantle when one guy tried to slide the stove in place on his own.
Problem #3. Middle of a thunderstorm in June water is comming in from the chimney. I had to go on the roof in this weather and cover the big whole because their idea of a chimney cap was a thin sheet of metal siliconed to the chimney. There is no way anyone could think this would stay in place for more then a few months.
Problem #4 When I removed the fiber board baffle and ceramic blanket to clean the chimney I find the fiber board baffle is broken in half.
Problem #5 Place I bought it at in town wants $70 for the part. Not covered under warranty.
Problem #6 Email Quadrafire to double check why it's not covered under warranty. Got the impression they couldn't care less about customers. If it's not covered by warranty I can live with that but at lease be friendly to your customers.
My conclusions. #1 install it yourself. #2 Avoid Quadrafire.