Hi! I am new to this. We just had out Harman accentra pellet stove insert installed on Friday and we think it may have been installed incorrectly.
Can anyone tell me where the room sensor should be located?? We tried running it on room temp between 70-75 and according to our thermostat on the wall it would never get above 65. So we started running the stove on stove temp and that keeps the house warm, but it never shuts off. ( Which I know is the point)
Also, does anyone know what the zero clearance installation kit?? It called for it in the book but the installers had no clue???
Thanks,
Cindy
Can anyone tell me where the room sensor should be located?? We tried running it on room temp between 70-75 and according to our thermostat on the wall it would never get above 65. So we started running the stove on stove temp and that keeps the house warm, but it never shuts off. ( Which I know is the point)
Also, does anyone know what the zero clearance installation kit?? It called for it in the book but the installers had no clue???
Thanks,
Cindy