I bought a tl300 last summer.I have only used it about 10 times this winter and it has less then 1 cord of wood through it.It has a brand new liner kit and all double wall pipe inside.I have had problems burning it since day one. I installed outside air to the stove in hopes that it would help, but it made no difference. The first problem I have is I have had to tighten the damper ramp adjustment screw 3 times so far. Everytime I burn the stove with the damper open to start a fire the handle on the side goes completely loose when I close it and send it to reburn. It will not tighten up until the reburn startes to draft fairly well, but as soon as it cools down it goes loose again. Sometimes I have a very hard time even getting the reburn to go. How I know it goes is the big whooshing sound I hear in the stove. Then sometimes it goes away and doesn't draft anymore. And I have to do it over and over again. I have this problem every time I go to reload the stove especially if it has been burning for more than a day or two.
Now the next problem I have is I went to clean my stove the other day and I found the shoe brick split clean in half with the half of it falling back into the stove. When I pulled it out I could see creosote drips all in the back of the combustion package. I called the dealer and they are sending someone out tomorrow to fix the damper and take a look at what happened to the reburn chamber. The stove is six months old, and they said there may be a chance the shoe brick won't be covered because it is a brick. They will have to see what happened and take pictures for Harman. Has anyone experienced this problem or have any advice? All my wood is well seasoned so I know that is not the problem. The chimney runs up the center of the house and is well above the roof so I know that is not the problem. thanks jt
Now the next problem I have is I went to clean my stove the other day and I found the shoe brick split clean in half with the half of it falling back into the stove. When I pulled it out I could see creosote drips all in the back of the combustion package. I called the dealer and they are sending someone out tomorrow to fix the damper and take a look at what happened to the reburn chamber. The stove is six months old, and they said there may be a chance the shoe brick won't be covered because it is a brick. They will have to see what happened and take pictures for Harman. Has anyone experienced this problem or have any advice? All my wood is well seasoned so I know that is not the problem. The chimney runs up the center of the house and is well above the roof so I know that is not the problem. thanks jt