Hi all,
The XXV was installed on Friday and I went away but DH has been burning it all weekend. He had jams with Vermont pellets that caused it to turn off in the night twice. So far he says Potmacs are giving good heat and Energex seem good as well.
My question is about controlling the flame. The flames reach the glass in front, from the two sides (e.g. the middle of the flame goes up the middle but the sides reach around and lick the glass). DH said he cleaned the glass once already but the right side in particular is getting sooty and black.
It's running in room temp @ 70, feeder set at 3 and blower in the middle - everything pretty middle of the road. I tried turning down the blower and the feeder rate but the flame stayed just as big.
Is this normal?
Thanks
Mary
P.S. Have pics on iPhone, gotta get one into my sig...
The XXV was installed on Friday and I went away but DH has been burning it all weekend. He had jams with Vermont pellets that caused it to turn off in the night twice. So far he says Potmacs are giving good heat and Energex seem good as well.
My question is about controlling the flame. The flames reach the glass in front, from the two sides (e.g. the middle of the flame goes up the middle but the sides reach around and lick the glass). DH said he cleaned the glass once already but the right side in particular is getting sooty and black.
It's running in room temp @ 70, feeder set at 3 and blower in the middle - everything pretty middle of the road. I tried turning down the blower and the feeder rate but the flame stayed just as big.
Is this normal?
Thanks
Mary
P.S. Have pics on iPhone, gotta get one into my sig...