I am totally lost here. I just installed a Drolet Fireplace insert in my home, after reading all the great reviews. The problem is, it isnt putting out a lot of heat. I have a stainless steel liner, capped off, naturally. The only thing I can think is that the heat is rising up through the firebox.
During the install , I had to remove the damper door. SO, is all of my heat going up the chimney? Do I have to terminate the hearth above the insert? How? HELP!
During the install , I had to remove the damper door. SO, is all of my heat going up the chimney? Do I have to terminate the hearth above the insert? How? HELP!