I installed my Hearthstone Heritage a few days ago and enjoying it for the most part. Ran a new 6" flex liner in my chimney. Draws very well.
The only thing i can't figure out, is it seems IMPOSSIBLE to burn a hot fire? My pipe thermometer has never gotten close to being in the ideal zone. My manual says a 400degree fire means the stove is working properly. I can only reach about 200. The damper control set to the left (wide open) seems to not allow enough air into the stove. The only way I can get the fire to blaze is if I cheat and crack a door open. As soon as I close it up, it cuts the fire way way down. Is this normal?? It never double burns on the top unless I let the door stay open and close it, and even that will disappear after 30 seconds.
I bought this used, the previous owner looked like he never used the thing so it's basically brand new. He had an outside air kit hooked up. I do not have it hooked up to outside air. Is it possible I need to remove the outside air kit? On the back of the stove it's got a pipe hookup. Do I need to remove something? Would the outside air kit restrict air intake if only drawing from the inside of the house? This seems like a stretch but only thing I can think of?
Any input appreciated!
The only thing i can't figure out, is it seems IMPOSSIBLE to burn a hot fire? My pipe thermometer has never gotten close to being in the ideal zone. My manual says a 400degree fire means the stove is working properly. I can only reach about 200. The damper control set to the left (wide open) seems to not allow enough air into the stove. The only way I can get the fire to blaze is if I cheat and crack a door open. As soon as I close it up, it cuts the fire way way down. Is this normal?? It never double burns on the top unless I let the door stay open and close it, and even that will disappear after 30 seconds.
I bought this used, the previous owner looked like he never used the thing so it's basically brand new. He had an outside air kit hooked up. I do not have it hooked up to outside air. Is it possible I need to remove the outside air kit? On the back of the stove it's got a pipe hookup. Do I need to remove something? Would the outside air kit restrict air intake if only drawing from the inside of the house? This seems like a stretch but only thing I can think of?
Any input appreciated!