I have a Heatilator direct vent gas firplace model GC300E. It is about 15 years old. The fieplace would not ignite. I took the glass off the firplace and pulled the ignitor out - and cleaned off the ignitor and reinstalled it setting the gap according to Heatilators instructions in the owners manual. I get a good reading at the transformer and at the connection on the Fenwal control unit. I also tried shutting off the gas control and turning it back on waiting the instructed (owners manual) amount of time before attempting to relight the fireplace - but again to no avail and no spark at the ignitor. For the past several weeks I have been attempting to contact the local parts places that Heatilator lists on thier site but to no avail they do not answer thier phones (recorded messages) and do not answer emails sent requesting the parts - I found only one place online that sells the ignitors (after much searching) and they want $127 for the ignitor. I read a previous post in this forum and others that seem to put the price of this part somewhere around $51 to $60 or so - this is a bit more reasonable though I think overpriced for such a simple part. If someone here could direct me to a place I could get this part it would be greatfuly appriciated Thanks ps I would go to these local places but I am disabled and it is difficult for me to do this.