I am new to the site. I purchased a gasification boiler from heissheaters 2012. When purchased I was told of a ten year warranty, I have had many problems with this boiler since about 6months of opperation. I was not given a actual copy of this "warranty" and needed to know if anyone that had a boiler was given a hard copy of it, I would like to get a copy of it if possible. I see there are a lot of people with about the same story as I have encountered. Has anyone sought legal help of this matter? It is my next step, no returned phone calls. Thanking you in advance!!