Help with new Enviro P3 stove

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Could the vent allready be plugged up again? stove would be on dealers desk if it were me,(I’m slightly neanderthal). But the voices tell me its ok ;)
 
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This is the really weird part. One clean it works great. The next clean crap

We make sure all things are right now.


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Well their is your problem.... stop cleaning it...lol...
Sorry could not resist... I know your beyond frustrated at this point

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I have this stove but fortunately not your problems. The only time i ever had a window look like that is after i emptied the ash pan and did not put it back in properly. I think one of the 2 feet on the bottom of the ash pan were not inserted into the slot they go into. I was still able to latch the pan however, it prevented the pan from sealing tightly against the gasket,
 
I have this stove but fortunately not your problems. The only time i ever had a window look like that is after i emptied the ash pan and did not put it back in properly. I think one of the 2 feet on the bottom of the ash pan were not inserted into the slot they go into. I was still able to latch the pan however, it prevented the pan from sealing tightly against the gasket,
That is exactly what I was thinking. Get down and look up the sides of the ashpan and see if it is sealed properly. I had one stove that for some reason would not seal properly and I had to look close to see it.
 
when i had it happen to me the window looked exactly like that. You do have to pay attention when installing the ash pan. Easy to put in wrong. That looks like a massive air leak to me.
 
I have this stove but fortunately not your problems. The only time i ever had a window look like that is after i emptied the ash pan and did not put it back in properly. I think one of the 2 feet on the bottom of the ash pan were not inserted into the slot they go into. I was still able to latch the pan however, it prevented the pan from sealing tightly against the gasket,

Yup. Found that Out. We always make sure the 2 feet are inserted securely


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are you POSITIVE.. This time. I would remove it and reinstall just to make sure it is seated correctly and the latch is secured. Like i said. I have seen that window before.
 
Have you cleaned the stove since having the black window? You previously stated clean it and it is good then after the next cleaning it wasn't good. What i'm getting at is. Have you taken the ashpan out since the black window? Maybe it was in wrong and when you reinstalled it you put it back in correctly. Hate to keep pounding this but i do have the same stove and i know that is exactly what will happen when the pan is not put back in perfectly
 
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Have you cleaned the stove since having the black window? You previously stated clean it and it is good then after the next cleaning it wasn't good. What i'm getting at is. Have you taken the ashpan out since the black window? Maybe it was in wrong and when you reinstalled it you put it back in correctly. Hate to keep pounding this but i do have the same stove and i know that is exactly what will happen when the pan is not put back in perfectly

We are going to shut it down now. Clean it and restart

I will take pics of both legs before we start.

We did this once ourselves so we make sure the feet are in the ash pan. And the feet are also in the little burn pot


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We are going to shut it down now. Clean it and restart

I will take pics of both legs before we start.

We did this once ourselves so we make sure the feet are in the ash pan. And the feet are also in the little burn pot


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Foot 1

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Foot2

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Side of ash pan

Will post pics of burn pot placement

This is as is From when we last cleaned and glass went black



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pictures look good. Hope this doesn't happen again when you restart. I know you have been going through problems for a long time. How many bags have you actually run through this stove. You should be able to get through at least a pallet of pellets without having to do a deep clean. I saw where you mentioned that you cleaned behind the removable plate behind the ashpan but i didn't see you mention the 2 side cleanouts in the ashpan area. BTW i have burned several different brand pellets and never got a burn like that and have never needed to make any major changes to settings. Just increase or decrease the combustion flow from the panel.
 
Here is the ashpan from overnight. Now question. Is it normal to get ash behind or below ashpan. Like where the ashpan sits. ?

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So here are pics of all clean and ready to rock n roll. Ash pan feet confirmed in

Oh. Also pic of the pipe clean out cap. Showing the ash for 18 hours. If anyone can see an issue please let me know.

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Will start and run on L3 and take pic of flame in an hour. [emoji106]



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yes ash does get into the compartment around the pan. that is normal. was the pot underneath the burn pot that clean? Or did you dump some ash out. Also i do not remember ever seeing those grey colored streaks (look like air flow streaks) down the inside front of the ashpan.
 
yes ash does get into the compartment around the pan. that is normal. was the pot underneath the burn pot that clean? Or did you dump some ash out. Also i do not remember ever seeing those grey colored streaks (look like air flow streaks) down the inside front of the ashpan.

That is before we cleaned it, from about 18 hours worth of burn. This is actually our second burn pot this burn pot was replaced about a month ago


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Well came out after hour to take video .. unfortunately had the dreaded E3 reading. So have restarted again.




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Now I did not empty the burn pot of the palettes that had dropped the first go-round. The dealer never ever said to do that so I will come out in an hour and we will take a look at the flame


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