I would also hold the installer accountable until the stove runs proper, but there is no denying that proper starting procedures are not being followed, and that the stove was installed with a stack almost twice as high as the stove was tested for. The OP can choose to address these issues or not - his/her call. It really is that simple.
And I would also confirm that all mechanics are working proper and that the stove gaskets and joints are proper fit and solid.
And I would also confirm that all mechanics are working proper and that the stove gaskets and joints are proper fit and solid.
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